Customer Service Agent

Company
Jet Aviation
Job Location
United Arab Emirates, Middle East
Job Role
Airport Operations
Contract Type
Full-Time
Salary
Posted Date
2024-12-14
Job Expiry Date
2025-01-13
Qualification
High School

Main Responsibilities

  • Plan and prepare the required services for each flight. 
  • Prepare and distribute each flight manifest to Government Agencies and the crew.
  • Inspect the cleaning process (Lounge - Terminal – VIP and Crew vehicles–Reception Area ) on an hourly basis
  • Follow the proper procedures for workflow communication with related departments.
  • Provide a high level of hospitality for/to the aircraft at Private Aviation and Royal Terminal to JASA customers.
  • Follow up Immigration procedures with regard to passenger passport and crew visa.
  • Closely watch and assist ramp services to deliver the luggage to concerned aircraft. 
  • Follow up transportation process with Operations. 
  • Provide crew assistance at in any other terminal.
  • Follow up and assist crew entry permission and transport to/from the aircraft
  • Follow and assist ambulance entry permission to the ramp and VIP/ cars permission.


Minimum Requirements

  • High school certificate with 5 years experience C.S.
  •  Bachelor's certificate with 2 years in C.S.
  •  Good general appearance and medical fitness
  •  equivalent English minimum level 3
  • Driving License
  • Computer (e-mail, MS Office)
  • Communicate Tools ( Telephone – Radio )
  • Car driving


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